Shipping policy

Shipping Policy

Nail Garden Salon Services

NailGarden.com is the official website for Nail Garden salon locations, services, appointments, group bookings, and salon gift cards. Salon services and appointments do not require physical shipping. Nail Garden gift cards are available for purchase in participating salons only; online gift-card sales are not currently available.

ShopNailGarden Beauty Orders

Nail Garden also introduces and links to ShopNailGarden.com, our online K-Beauty store. All physical beauty-product purchases and preorders are completed and fulfilled through ShopNailGarden.com.

Product orders are subject to the shipping rates, delivery options, and policies displayed on ShopNailGarden.com and during checkout.

Prelaunch Preorders

ShopNailGarden preorders are now open. Preorder fulfillment is expected to begin October 5, 2026.

October 5 is the date shipping begins and is not a guaranteed delivery date. Customers will receive an email with tracking information once their order has been prepared and transferred to the shipping carrier.

If the expected shipping date changes materially, affected customers will be notified using the email address provided during checkout.

Processing and Shipping

After the preorder period, in-stock ShopNailGarden orders are generally processed within one business day. Processing may take longer during launches, holidays, promotions or periods of unusually high order volume.

Free standard U.S. shipping is available on eligible ShopNailGarden orders of $50 or more. Any applicable shipping charges and available delivery methods are displayed during checkout.

Carrier delivery times are estimates and may be affected by weather, holidays, service interruptions, or other circumstances outside our control.

Shipping Questions

For questions regarding a salon appointment or Nail Garden location, contact contact@nailgarden.com.

For questions about a ShopNailGarden product order, please use the contact information provided on ShopNailGarden.com or reply to your order-confirmation email.